Privacy Policy

Queen BioLabs respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect. Account details, shipping/billing information, and inquiry messages you submit through our forms. We may also collect your mobile phone number if you provide it for order updates, restock alerts, or optional SMS notifications.

How we use it. To fulfill orders, respond to inquiries, improve our website, and meet legal obligations. With your consent, we may also send transactional emails and text messages such as order confirmations, shipping updates, and restock notifications.

Sharing. We never sell personal data. Limited information may be shared with shipping carriers, payment processors, and service providers solely to complete your order, process payment, or deliver messages you have requested.

Your rights. Contact us to access, correct, or delete your personal information.

SMS Privacy. If you choose to receive SMS messages from Queen Bio Labs, we collect your mobile phone number and your consent to send transactional and, where separately opted into, promotional text messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Mobile opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.